Earn and Trade's Privacy Policy
Privacy Policy – Introduction:
Welcome to the Privacy Policy of Earn and Trade LLC. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered from users visiting our website. We are committed to safeguarding your privacy and ensuring the security of your personal information.
Effective Date:
This Privacy Policy is effective as of 02/15/2024. Any changes or updates to this policy will be reflected with a revised effective date.
By using our website, engaging with free offers, purchasing gift cards, or participating in affiliate programs through networks such as Flex Offers, Commission Junction, and Impact, you agree to the terms outlined in this Privacy Policy. It is essential to read and understand this policy to make informed decisions regarding your privacy on our platform.
We encourage you to review the entire Privacy Policy carefully. If you have any questions or concerns, please contact us at [email protected]. Your continued use of our website constitutes your acceptance of this Privacy Policy and any subsequent updates. Earn and Trade LLC may modify this Privacy Policy, and any changes will be effective immediately upon posting on the website.
Information Collected:
Privacy Policy – Information Collected:
- Personal Information:
1.1 User Provided Information: When users interact with our website, we may collect personal information provided voluntarily, including but not limited to names, email addresses, postal addresses, and payment details during the gift card purchase process.
1.2 Account Registration: If users choose to create an account on our website, we may collect additional information such as usernames and passwords to facilitate personalized services and secure access.
- Affiliate Activities:
2.1 Affiliate Network Interaction: In collaboration with affiliate networks, including Flex Offers, Commission Junction, and Impact, we may collect data related to users’ interactions with free offers, including clicks, conversions, and other affiliate activities.
2.2 Tracking Information: We may use cookies and other tracking technologies to collect information about users’ activities on our website, such as the pages visited, products viewed, and interactions with affiliate offers. This data helps us optimize the user experience and evaluate the effectiveness of our affiliate partnerships.
Returns and Refunds:
- Policy Overview:
1.1 General Policy: We strive to provide our customers with high-quality gift cards and excellent service. However, we understand that there may be circumstances where you need to return or seek a refund for your purchase.
1.2 Refund Eligibility: Our policy on returns and refunds is subject to certain conditions and restrictions outlined below. Please review these carefully to understand your rights and obligations regarding returns and refunds.
- Return and Refund Conditions:
2.1 Unused Gift Cards: There are no returns or refunds for any digital gift card under any circumstances. Physical Gift cards must be unused and in their original condition to be eligible. Partially used or expired gift cards may not be eligible for refunds.
2.2 Timeframe: Requests for returns or refunds must be made within a specified timeframe from the date of purchase. This timeframe may vary depending on the circumstances and will be communicated to you at the time of purchase.
2.3 Proof of Purchase: You may be required to provide proof of purchase, such as the order confirmation email or receipt, when requesting a return or refund of a physical Gift Card.
- Refund Process:
3.1 Refund Method: Refunds for eligible returns will be issued using the original payment method used for the purchase for refunds on physical gift cards. If the original payment method is unavailable, alternative arrangements may be made at our discretion.
3.2 Processing Time: Please allow a reasonable amount of time for your refund to be processed. Processing times may vary depending on factors such as payment method, financial institution policies, and the volume of refund requests.
- Non-Refundable Items:
4.1 Final Sale Items: Certain gift cards or promotional offers may be designated as final sale, meaning they are non-refundable and cannot be returned.
4.2 Customized Gift Cards: Gift cards that have been customized or personalized may be non-refundable, as they are tailored specifically to your preferences.
- Contact Us:
5.1 Assistance: If you have any questions or concerns regarding our returns and refunds policy, or if you would like to initiate a return or refund request, please contact our customer support team. We are here to assist you and ensure a satisfactory resolution to your inquiry.
- Automatically Collected Information:
3.1 Device and Browser Information: We may automatically collect information about users’ devices, such as device type, browser type, operating system, and IP addresses. This information is used for analytical purposes and to enhance website functionality.
3.2 Log Files: Our servers may automatically record log information when users access our website. This data may include IP addresses, browser types, referring pages, and timestamps, assisting in the administration of our website and the identification of potential security threats.
- Third-Party Integrations:
4.1 Social Media: Users may choose to interact with our website through social media platforms. In such cases, we may receive information from these platforms in accordance with their privacy policies.
4.2 Affiliate Networks: Information collected through affiliate networks is subject to their respective privacy policies. Users are encouraged to review the privacy policies of Flex Offers, Commission Junction, and Impact for more details.
- Children’s Privacy:
5.1 Age Restriction: Our website is not intended for users under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a user is under 18 and has provided us with personal information, we will take appropriate steps to delete such information.
Privacy Policy – How Information is Collected:
- Information Provided by Users:
1.1 Account Creation: When users create an account on our website, we collect personal information such as names, email addresses, and account credentials. This information is necessary for personalized services, order fulfillment, and account security.
1.2 Purchase Transactions: Information is collected during gift card purchase transactions, including billing details and payment information. This data is utilized to process transactions, provide order confirmations, and fulfill gift card orders.
- Interaction with Affiliate Links:
2.1 Free Offers and Affiliate Networks: Users can earn gift cards through interactions with free offers provided by affiliate networks, including but not limited to Flex Offers, Commission Junction, and Impact. Information related to these interactions, such as clicks, conversions, and other affiliate activities, may be collected to assess the effectiveness of affiliate partnerships.
2.2 Cookies and Tracking Technologies: To enhance the user experience and monitor the performance of our website, we utilize cookies and tracking technologies. These technologies may capture information about users’ activities on our site, including pages viewed, products browsed, and interactions with affiliate links.
- Automatically Collected Information:
3.1 Device and Browser Information: Information about users’ devices, such as device type, browser type, operating system, and IP addresses, may be automatically collected for analytical purposes and to optimize website functionality.
3.2 Log Files: Our servers may record log information, including IP addresses, browser types, referring pages, and timestamps. This data assists in the administration of our website and the identification of potential security threats.
- Third-Party Integrations:
4.1 Social Media: Users may choose to interact with our website through social media platforms. Information received from these platforms is subject to their respective privacy policies.
4.2 Affiliate Networks: Information collected through interactions with affiliate networks is governed by the privacy policies of Flex Offers, Commission Junction, and Impact. Users are encouraged to review the privacy policies of these networks for additional details.
By engaging with our website, participating in affiliate programs, and purchasing gift cards, you consent to the collection methods outlined in this “How Information is Collected” section of our Privacy Policy. For further details on how we use, protect, and disclose collected information, please refer to the full Privacy Policy. Earn and Trade LLC reserves the right to update this Privacy Policy, and any changes will be effective immediately upon posting on the website.
Privacy Policy – Purposes of Collection:
- Order Processing and Fulfillment:
1.1 Transaction Execution: Collected user information, including names, email addresses, and payment details, is utilized for processing and fulfilling gift card orders placed on our website.
1.2 Order Confirmation: Email addresses provided during the purchase process may be used to send order confirmations, updates, and relevant information related to the gift card transaction.
- Customer Support:
2.1 Communication: Personal information collected, such as names and email addresses, may be used to respond to user inquiries, provide assistance, and address customer support requests.
2.2 Issue Resolution: Collected information assists in resolving issues related to gift card purchases, account access, and any concerns users may encounter while interacting with our website.
- Affiliate Activities:
3.1 Affiliate Program Participation: Information related to users’ interactions with affiliate links, including clicks and conversions, is collected to manage and assess the effectiveness of our affiliate programs with partners such as Flex Offers, Commission Junction, and Impact.
3.2 Rewards and Gift Cards: Users may earn gift cards through free offers provided by affiliate networks. Collected information helps facilitate the rewarding of gift cards based on eligible interactions and activities.
- Communication and Marketing:
4.1 Promotional Communications: With user consent, we may use collected information to send promotional emails, newsletters, and updates about our products, services, or special promotions.
4.2 Opt-Out Options: Users have the option to opt out of receiving promotional communications by following the unsubscribe instructions provided in each promotional email or by contacting us directly.
- Website Improvement and Analytics:
5.1 Analytical Insights: Collected information, including device and browser details, log files, and interactions with our website, is used for analytical purposes to enhance website functionality, optimize user experience, and evaluate the performance of our platform.
By using our website, purchasing gift cards, and participating in affiliate activities, users consent to the purposes outlined in this “Purposes of Collection” section of our Privacy Policy. For a comprehensive understanding of how we handle, protect, and disclose user information, please refer to the full Privacy Policy. Earn and Trade LLC reserves the right to update this Privacy Policy, and any changes will be effective immediately upon posting on the website.
Privacy Policy – Affiliate Networks and Third-Party Sharing:
- Affiliate Networks and Collaborations:
1.1 Involvement of Affiliate Networks: Earn and Trade LLC collaborates with affiliate networks, including FlexOffers, Impact, and Commission Junction, to provide users with opportunities to earn gift cards through interactions with free offers.
1.2 Affiliate Tracking and Reporting: To facilitate the affiliate programs, Earn and Trade LLC may share certain user information with affiliate networks. This information may include, but is not limited to, clicks, conversions, and other activities related to affiliate offers. The purpose of sharing this information is to accurately track affiliate activities, assess the performance of marketing campaigns, and generate reports for analysis.
- Purposes of Sharing User Information:
2.1 Affiliate Program Operations: User information is shared with affiliate networks for the efficient operation of affiliate programs. This includes tracking user interactions with affiliate links, attributing conversions, and ensuring proper compensation for affiliate partners.
2.2 Performance Evaluation: The shared information allows Earn and Trade LLC and affiliate networks to evaluate the effectiveness of marketing strategies, optimize promotional efforts, and enhance the overall user experience.
- Third-Party Access and User Consent:
3.1 Consent for Information Sharing: By engaging with our website and participating in affiliate activities, users consent to the sharing of relevant information with affiliate networks for the stated purposes.
3.2 Third-Party Privacy Policies: Information shared with affiliate networks is subject to their respective privacy policies. Users are encouraged to review the privacy policies of FlexOffers, Impact, and Commission Junction for additional information regarding how they handle user data.
Security Measures:
- Data Security Measures:
1.1 Protection of User Information: Earn and Trade LLC employs industry-standard security measures to safeguard user information from unauthorized access, disclosure, alteration, or destruction.
1.2 Secure Transactions: Payment information provided during gift card purchases is transmitted securely using encryption technologies to protect sensitive data.
- Internal Access Controls:
2.1 Restricted Access: Access to user information is limited to authorized personnel who require the data for performing specific tasks related to order processing, customer support, and affiliate program management.
- Data Retention and Disposal:
3.1 Retention Period: User information is retained only for the duration necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
3.2 Secure Disposal: When information is no longer required, Earn and Trade LLC employs secure methods to dispose of or anonymize the data to prevent unauthorized access.
By using our website and engaging in affiliate activities, users acknowledge and agree to the sharing of information with affiliate networks as outlined in this “Affiliate Networks and Third-Party Sharing” section. For comprehensive details on data security practices, please refer to our full Privacy Policy. Earn and Trade LLC reserves the right to update this Privacy Policy, and any changes will be effective immediately upon posting on the website.
Detail the security measures in place to protect user information, especially sensitive data such as payment details.
Privacy Policy – California Consumer Privacy Act (CCPA) Compliance:
- User Rights Under CCPA:
1.1 Right to Know: California residents have the right to request information about the categories and specific pieces of personal information collected, disclosed, and sold by Earn and Trade LLC in the preceding 12 months.
1.2 Right to Deletion: California residents have the right to request the deletion of their personal information collected or maintained by Earn and Trade LLC.
1.3 Right to Opt-Out of Sale: California residents have the right to opt-out of the sale of their personal information. Earn and Trade LLC does not sell personal information.
1.4 Non-Discrimination: Earn and Trade LLC will not discriminate against users who exercise their rights under the CCPA, including denying services, charging different prices, or providing a different level of quality.
- Information Collected and Disclosed:
2.1 Categories of Personal Information: Earn and Trade LLC may collect various categories of personal information, as outlined in the “Information Collected” section of our Privacy Policy.
2.2 Sources of Information: The sources from which personal information is collected, as well as the purposes for which it is used, are detailed in the Privacy Policy sections.
2.3 Disclosure of Information: Earn and Trade LLC may disclose personal information to third parties for business purposes, as described in the “Affiliate Networks and Third-Party Sharing” section.
- Exercising CCPA Rights:
3.1 Verification Process: To exercise their rights under the CCPA, users must submit a verifiable request. Earn and Trade LLC will take steps to verify the identity of the requesting party to prevent unauthorized access to personal information.
3.2 Authorized Agents: Users may use authorized agents to submit CCPA requests on their behalf. In such cases, the authorized agent must provide a power of attorney or other sufficient authorization.
3.3 Submission of Requests: CCPA requests can be submitted by contacting us through the designated channels provided in the “Contact Us” section of our website or by emailing [email protected]
- Response Time:
4.1 Timely Responses: Earn and Trade LLC will respond to CCPA requests within 45 days of receipt. If additional time is needed, users will be notified of the extension, not exceeding a total of 90 days.
- Contact Information:
5.1 Contact Us: For any questions, concerns, or to exercise your CCPA rights, please contact Earn and Trade LLC through the designated channels provided in the “Contact Us” section of our website or by emailing [email protected]..
By using our website, you acknowledge and agree to the CCPA compliance measures outlined in this section. For a comprehensive understanding of how your information is handled, please review our full Privacy Policy. Earn and Trade LLC reserves the right to update this Privacy Policy, and any changes will be effective immediately upon posting on the website.